Contact us

Helping Businesses Succeed with Technology Since 1982

Nicom IT has supported businesses across Canada with managed IT services, cybersecurity, and custom development for over 40 years. Learn more about our story, values, team, and how we serve Atlantic Canada and the Greater Toronto Area.

Let’s talk IT. Call 1-833-231-6182 or Email info@nicomit.com

Our Story: Four Decades of Canadian Technology Leadership

Established in 1982, with offices in Halifax and Markham - serving Atlantic Canada and the Greater Toronto Area across healthcare, legal, financial, manufacturing, and professional service sectors.

Since 1982, Nicom IT has helped organizations across Atlantic Canada and beyond use technology more confidently. We started as a technology consulting firm in Halifax, Nova Scotia, and over four decades have evolved into a full-service managed service provider (MSP) and custom development company, combining hands-on technical expertise with real business insight.

Our Evolution:

1982-1995:
Founded as a technology consulting firm serving Halifax businesses

1995-2005:
Expanded into managed IT services for Atlantic Canada

2005-2015:
Grew to serve clients nationally across Canada

2015-Present:
Established dual presence in Halifax and Toronto, specializing in industry-specific IT solutions

Today, our team operates from offices in Halifax, Nova Scotia and the Greater Toronto Area (Markham, Ontario), but our reach extends nationally across Canada and internationally. We support clients in diverse industries including healthcare, legal services, financial services, manufacturing, logistics, professional services, and nonprofit organizations.

Who We Serve

Geographic Coverage:

  • Primary Markets: Halifax, Bedford, Dartmouth (Nova Scotia) | Toronto, Mississauga, Markham (Ontario)
  • Regional Coverage: Atlantic Canada (Nova Scotia, New Brunswick, PEI, Newfoundland) | Greater Toronto Area
  • National Support: Remote IT services across Canada

Industries We Specialize In:

  • Healthcare: Medical practices, clinics, hospitals (PIPEDA/PHIPA compliance)
  • Legal Services: Law firms, legal departments (confidential data protection)
  • Financial Services: Investment firms, credit unions, insurance (regulatory compliance)
    Manufacturing: Production facilities, industrial operations (OT/IT integration)
  • Professional Services: Consulting firms, accounting, engineering
  • Technology Companies: Software development, ocean technology, research organizations
  • Nonprofit Organizations: Associations, community organizations, educational institutions

Business Size:

We serve organizations ranging from 5-employee startups to 200+ employee enterprises, with particular expertise in growing businesses that need enterprise-grade IT without enterprise overhead.

Our Services

Managed IT Services

24/7 monitoring, help desk support, vendor management, and proactive IT maintenance for businesses across Halifax, Toronto, and beyond.

Service Locations:

Cybersecurity & Compliance

Advanced threat protection, compliance management (PIPEDA, PHIPA, PCI-DSS), security assessments, and incident response.

Specialized Solutions:

  • Healthcare IT compliance (PIPEDA for Nova Scotia, PHIPA for Ontario)
  • Financial services security (OSC compliance, banking regulations)
  • Legal practice protection (lawyer-client privilege, confidential data)

Cloud Services & Microsoft 365

Cloud migration, Microsoft 365 management, backup solutions, and disaster recovery planning.

Custom Development

Website design, web applications, mobile apps, and digital transformation solutions.

Industry-Specific IT Support

By The Numbers

  • 40+ Years in business (since 1982)
  • 2 Office Locations (Halifax, Nova Scotia & Markham, Ontario)
  • 5 Provinces served across Canada
  • 24/7/365 support availability
  • 100+ businesses supported across Atlantic Canada and Ontario
  • 8 Industry Verticals with specialized expertise

Part of the Nicom Group

Nicom IT Solutions is part of the Nicom Group of Companies, which also includes:

Nicom Maritime

A specialized division focused exclusively on software development, consulting, and digital transformation for the maritime and ocean technology sectors. Nicom Maritime serves shipping companies, port operations, fisheries, offshore energy, and marine research organizations across Canada and internationally.

Visit: NicomMaritime.com

Together, the Nicom Group helps organizations across Canada and internationally harness the power of technology to operate more efficiently, securely, and strategically.

Our Values & Approach

What We Believe

Accessible IT Support: We believe IT support should be accessible, responsive, and easy to understand—not buried in jargon or hidden behind complex service tiers.

Every Business Deserves Great Technology: We believe every business—no matter its size—deserves tools that work, systems that scale, and a partner who shows up when needed.

Trust Through Follow-Through: We believe trust is earned through consistent follow-through and reliable service delivery, not sales pitches or empty promises.

Regional Expertise Matters: We understand that Maritime businesses face different challenges than GTA enterprises—from weather resilience to seasonal operations to regional compliance requirements. Our solutions reflect these realities.

Long-Term Partnerships: We measure success in years, not quarters. Many of our client relationships span decades, built on mutual trust and demonstrated results.

Our Commitment to Clients

Transparent Communication: Clear explanations without technical jargon, honest assessments of needs versus wants, and straightforward recommendations.

Predictable Pricing: Fixed monthly rates with no hidden fees, clear service level agreements, and upfront project quotes.

Rapid Response: 24/7 availability for critical issues, committed response times, and local presence when you need onsite support.

Proactive Management: We prevent problems before they disrupt your business through continuous monitoring, regular maintenance, and strategic planning.

Security First: Every service we provide includes security considerations, from basic password policies to advanced threat detection and regulatory compliance.

Why Businesses Choose Nicom IT

Dual-Market Expertise

With offices in Halifax and Toronto, we understand both the Maritime business culture and the fast-paced GTA environment. This gives us unique insight into serving businesses across Atlantic Canada and Ontario with appropriate solutions for each region.

Industry Specialization

Unlike generalist IT providers, we have deep expertise in regulated industries including healthcare (PIPEDA/PHIPA compliance), legal services (confidential data protection), financial services (OSC/banking regulations), and manufacturing (operational technology security).

Proven Track Record

Over 40 years in business, with many client relationships spanning 10+ years. We’ve supported businesses through technology transitions from mainframes to cloud computing, demonstrating our ability to adapt and evolve with changing technology landscapes.

Local Presence, National Capability

We’re locally based with technicians who understand Halifax’s Historic Properties district and Toronto’s Financial District equally well. But we also provide remote support across Canada, combining the benefits of local expertise with national reach.

Comprehensive Service Portfolio

From day-to-day help desk support to strategic IT planning, cybersecurity assessments to custom software development, we provide the full spectrum of technology services. This eliminates the need for multiple IT vendors and ensures seamless integration across all technology initiatives.

Our Team

Halifax Office

Located in the heart of Atlantic Canada’s business capital, our Halifax team serves businesses throughout Nova Scotia, New Brunswick, PEI, and Newfoundland. Our technicians understand Maritime business culture, regional connectivity challenges, and the unique needs of Atlantic Canada enterprises.

Service Area: Halifax Regional Municipality (Halifax, Bedford, Dartmouth), plus broader Nova Scotia and Atlantic Canada coverage.

Toronto/GTA Office

Based in Markham, our Greater Toronto Area team serves businesses across Toronto, Mississauga, Markham, Vaughan, and the broader GTA. Our technicians understand the pace of Bay Street, the logistics demands of Mississauga distribution centers, and the technology requirements of Markham’s innovation corridor.

Service Area: Greater Toronto Area (Toronto, Mississauga, Markham, Vaughan), plus broader Southern Ontario coverage.

Leadership & Expertise

Our team includes certified IT professionals with expertise spanning:

  • Microsoft 365 & Azure administration
  • Cybersecurity & compliance (PIPEDA, PHIPA, PCI-DSS)
  • Network infrastructure and connectivity
  • Healthcare IT systems and compliance
  • Financial services technology and regulations
  • Manufacturing systems and operational technology
  • Custom software development and web applications

Certifications & Partnerships

Technology Partnerships:

  • Microsoft Partner – Cloud solutions and Microsoft 365 expertise
  • Leading Cybersecurity Vendors – Advanced threat protection and monitoring
  • Enterprise Backup Solutions – Disaster recovery and business continuity

Compliance Expertise:

  • PIPEDA (Personal Information Protection and Electronic Documents Act) – Federal Canada
  • PHIPA (Personal Health Information Protection Act) – Ontario healthcare
  • FOIPOP (Freedom of Information and Protection of Privacy) – Nova Scotia
  • PCI-DSS (Payment Card Industry Data Security Standard)

Service Locations

Atlantic Canada:

  • Halifax, Nova Scotia
  • Bedford, Nova Scotia
  • Dartmouth, Nova Scotia
  • Broader Nova Scotia coverage
  • New Brunswick
  • Prince Edward Island
  • Newfoundland and Labrador

Ontario:

  • Toronto, Ontario
  • Mississauga, Ontario
  • Markham, Ontario
  • Vaughan, Ontario
  • Greater Toronto Area (GTA)
  • Broader Southern Ontario

National Support:

Remote IT support and management services available across Canada.

How We Work

Initial Consultation

Every engagement begins with a comprehensive IT assessment to understand your current environment, identify risks, and develop a roadmap aligned with your business goals.

Book a Free IT Risk Assessment

Customized Solutions

We design IT solutions tailored to your industry, business size, growth plans, and budget. No cookie-cutter packages—every client receives a service plan matched to their specific needs.

Seamless Implementation

Our team manages the entire implementation process, from planning through execution to training. We minimize disruption to your operations and ensure smooth transitions.

Ongoing Partnership

After implementation, we provide continuous monitoring, regular optimization, strategic planning sessions, and rapid response when issues arise. Technology evolves—your IT partner should too.

Get Started

Contact Nicom IT:

Phone: 1-833-231-6182 Email: info@nicomit.com

Office Hours:

  • 24/7 Emergency Support for managed IT clients
  • Business Hours: Monday-Friday, 8:00 AM – 5:00 PM Atlantic/Eastern Time

Schedule a Consultation:

Contact Us | Book IT Assessment

Frequently Asked Questions About Nicom IT

How long has Nicom IT been in business?
Nicom IT was founded in 1982, giving us over 40 years of experience serving Canadian businesses with technology solutions.
We have offices in Halifax, Nova Scotia and Markham, Ontario (Greater Toronto Area), with service coverage across Atlantic Canada and Southern Ontario.
We specialize in healthcare, legal services, financial services, manufacturing, professional services, technology companies, and nonprofit organizations—particularly businesses requiring regulatory compliance and advanced security.
Yes, we provide 24/7/365 monitoring and emergency support for our managed IT clients across all service locations.
Yes, we specialize in PIPEDA compliance (federal Canada), PHIPA compliance (Ontario healthcare), PCI-DSS (payment processing), and industry-specific regulatory requirements.
Yes, while our primary offices are in Halifax and Toronto, we provide remote IT support to businesses across Canada, with particular strength in Atlantic Canada and Ontario.
We serve businesses ranging from 5-person startups to 200+ employee enterprises, with most clients in the 10-100 employee range.
Our 40+ year track record, dual-market presence (Halifax and Toronto), industry specialization, and commitment to long-term partnerships differentiate us from typical IT support companies.
Yes, in addition to managed IT services, we provide custom web development, mobile applications, and digital transformation solutions. Our sister company, Nicom Maritime, specializes in maritime industry software.
Contact us at 1-833-231-6182 or info@nicomit.com to schedule a free IT risk assessment. We’ll evaluate your current environment and develop a customized solution proposal.

Whether you’re a Halifax healthcare provider seeking PIPEDA compliance, a Toronto financial firm requiring enhanced cybersecurity, or a growing business anywhere in Atlantic Canada or Ontario, Nicom IT brings four decades of expertise to help you succeed.

Talk to Our Team: 1-833-231-6182 | info@nicomit.com

Why Work With Us

We’re locally based but nationally capable, with long-standing client relationships built on trust and consistent performance. Our team brings proven expertise in both IT operations and digital development, with a focus on transparent communication, clear pricing, and measurable outcomes.
Talk to Our Team