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Five years ago, I was invited to be part of a technology panel, and I amused the crowd by reporting to them how some fifteen years earlier I had predicted the demise of the Internet. And on this later panel – the one that took place five years ago – I boldly predicted, with a head-bobbing “you heard it here first” attitude, that within five years, we would have fewer emails.

If you’re here because you’ve read my column on email in the Chronicle Herald (http://thechronicleherald.ca/business/…) , you’re in the right spot! So here we go…