Being a “Microsoft Partner” is a lot more than registering and paying your dues. You have to keep qualifying for competencies, via training/writing exams and client engagements/references, as well as having personnel on staff that are individually certified. In the past two weeks, Nicom has obtained two new “Silver” certifications.

In the middle of our last winter storm, one of our customers called in a panic that they could not get in the office and wanted to know if we could do an important update for them. Which of course we did. But here’s the interesting part: our office was also empty on account of the storm.